Terms and Policies

Terms and Policies

Silkelicious Party Trays

  • Catering Services: Whether it is a private, corporate, casual or fancy event Silkelicious wants to be a part and make your occasion shine. We never just drop and go our food. We provide our own simple but elegant design to display Silkelicious Party Trays. We include black restaurant style tablecloths serve ware trays, glass bowls, platters, baskets serving utensils our decorating items such as vases, signs, menu flyers and business cards. Our goal is to relieve you of the many details that go along with hosting a successful party so that you. As well as your guests can thoroughly enjoy yourself. Our experienced friendly staff will be happy to help design your menu rather you choose from our careful selected cuisine or have already a set dish in mind. Silkelicious will work with you to ensure your event reflects your own taste. With all catering orders we provide free of charge paper plates, plastic utensils and napkins. We require a minimum purchase of $350 on food and beverages per order.

 Catering service Includes:

  • Consultation meeting
  • Menu planning
  • Proposal letter/invoice
  • Set-up (1hour prior to scheduled event time)
  • Tear-down (at the end of scheduled event time)

Terms and Policies

  • We have a selection of Box Breakfast/Lunches for Corporate and Business meetings.
  • We offer great menu planning for cook-out party trays for 4th-July, company picnics and house parties
  • Seasonal menu items for special holidays Thanksgiving and Christmas parties.
  • Catering Orders: We require a minimum purchase of $350 on food and beverages per order. No exceptions!
  • Delivery charges apply to all catering orders.
  • Hosting Services: Servers are available upon request.

4+ Hours $20/hr

1-4 Hours $25/hr

We understand that your event may run past the scheduled time our servers are happy to stay longer. There is a$20 overtime charge for every 30 minutes added to your event. A background check is required for all private parties prior to hosting service.

  • Customized Menus: We are happy to help design a menu rather you choose from our selected menu items Silkelicious welcomes new recipe ideas we are here to meet your taste.
  • Delivery Charge: A delivery charge is added to all catering orders depending on order size and travel distance. We travel up to 30miles (North, South, West and East) of Indianapolis.
  • Payments: Clients shall pay Silkelicious Party Trays 50% of the total event summary upon all catering ordering and the remaining balance 48 hours prior to service of the event. Payments can be made via credit card or check upon agreement of Invoice.
  • Please make checks payable to: Silkelicious Party Trays (Silke Helm)
  • Taxes: A 7% State tax & a 2% food and beverage tax will be applied to all sales.
  • Cancellation Policy: A full refund will be provided to all withdrawing catering orders within 7 business days prior to the event. Orders under $400 canceled prior to 48hours of the event are charged a 50% none refundable cancellation fee. Orders over $500 prior to 48hours of the event are charged 75% of total invoice amount.
  • Additional service fees may apply to all requested changes made by client and must be done in writing no later than 48hours prior to the event.
  • Order Deadline: We need a minimum of 5days prior to the event date for order sizes 20-50 People and 14days 50+ People
  • Damaged/Stolen Property: All items provided belong to Silkelicious Party Trays (black restaurant style tablecloths serve ware trays, glass bowls, platters, baskets serving utensils and our decorating items such as logo cherry display, vases, signs, menu flyers and business cards) and must be in the original stage it was prior to drop-off/set-up. All serve ware or decoration damaged or stolen are subject to a $150 find.
  • Silkelicious Party Trays does not provide catering services for Wedding events we apologize for any inconvenience.
  • Legal Disclaimer: Any health/medical or dietary restrictions. Silkelicious Party Trays is not a medical institute and therefore none of its staff is qualified to diagnose a health/medical or dietary food plan. We urge you to seek professional medical advice first and we will be happy to assist you.
  • Nut Allergy Disclaimer: Many of our food items do not have nuts as main ingredients, there may be traces of nuts and/or nut oil present even if the description and/or menu items does not specify nuts as an ingredient
  • Silkelicious Party Trays sets forth a quality guaranteed standard of our services. Please contact us

317-489-1609 so we can fix any dissatisfying service received.

  • By using the Website you agree to the Terms of all services and sales provided by Silkelicious Party Trays, you accept and agree to be bound and abide by these Terms & Policies

Silkelicious Party Trays reserves the right to disclose your personal information for legal/collection purposes

Silkelicious understands after a long day at work cooking a meal at home can be difficult – there’s the time it takes to plan, grocery shop, as well as the cooking itself. Women have joined the workforce with two income earners per household and daily activities can make the process preparing a home cooked meal quite stressful and time consuming. Rather its traditional or cultural values. We know more and more parents understand eating together as a family is important. Silkelicious provides more than good nutrition we enable family members to share more time with each other by creating a weekly meal plan, purchasing food and preparing your meals fresh everyday delivered for dinner maybe you prefer breakfast or lunch. Your Choice! Let us bend over backwards so you don’t have to.

….We will appeal to busy moms    why?     To lighten their load

…. We will appeal to hardworking dads    why?     Dinner is served

….We will appeal to children and teenagers    why?      Not sure

~Family Meals. It’s something simple to measure that can tell you quite a lot~

Daily Home Delivery Service Includes:

  • Consultation meeting
  • Weekly Meal planning (Breakfast ~Lunch ~ Dinner)
  • Proposal letter/invoice

 

  • Customized Menus: We are happy to help design a menu rather you choose from our selected menu items Silkelicious welcomes new recipe ideas we are here to meet your taste.
  • Delivery Charge: A $15 delivery charge is added to all orders.

(We offer 1weeks free delivery service on all month-to-month orders)

  • We travel up to 15miles (North, South, West and East) of Indianapolis.
  • No- Doorstep Delivery: Silkelicious Party Trays will not be able to leave your food at your doorstep. We understand that things may come up and you run behind schedule our driver is happy to wait an additional 20 minutes. Unless otherwise communicated Silkelicious staff will dispose of all meals at the Indy Kitchen and are non- refundable.
  • Payments: We require a full payment including delivery fee on all weekly scheduled family meals. Our monthly payments can be paid in full upon completing your order or set up 2x payment method 50% down of the total invoice sum and remaining amount is due the Saturday prior to starting your third week service payments can be made via credit card or check upon agreement of Invoice. Please be mindful all deliveries will be on hold till second payment is received in full.

Please make checks payable to: Silkelicious Party Trays (Silke Helm)

  • Taxes: A 7% State tax & a 2% food and beverage tax will be applied to all sales.
  • Order Deadline: All orders need to be scheduled and paid in full by Saturday at noon to start the delivery service for the following Monday thru Friday and needs to be renewed weekly.
  • Monthly Basis: We are happy to set-up a daily (Monday thru Friday) family meal delivery/plan for your next thirty-days (1week free delivery service)
  • Cancellation /Refund Policy: We cannot accept cancellations once your order has been confirmed for  the weekly meal plans (No Refunds) we purchase fresh food to guarantee the quality matches your own taste. Our monthly plan can be cancelled in writing 10 days prior to your next invoice due date. In the event of cancellation of a confirmed monthly family meal plan/ service, the following cancellation fees will apply:

7-10days 50% of the total invoice sum

10+ days 85% of the total invoice sum

  • Client may change the time/menu item 24 prior to scheduled delivery time and must be done in writing. (Limit one adjustment per week)

A service charge of $35 will be applied to all requested time/menu changes made by client twice in one week.

 

  • Easy as 1…..2…..3…..
  • Online ordering available
  • 24 hours advance notice for one time home delivery service
  • We require a minimum purchase of $75
  • Delivery Charge: A $15 delivery charge is added to all orders.
  • We travel up to 15miles (North, South, West and East) of Indianapolis.
  • Payments: One time home delivery service requires a full payment including delivery fee upon completing your order online (Payments can be made via credit or Debit cards)
  • Cancellation Policy: No Refunds! Meals are being freshly prepared prior to drop off.

 

  • Cake Orders: No minimum purchase required for our cakes (full payments including delivery fee is due upon order completion) a $5 delivery charge applies to all residence in Marion County. Outside of Marion County pick up is available at the Indy Kitchen (2442 Central Ave, IN 46205)
  • Legal Disclaimer: Any health/medical or dietary restrictions. Silkelicious Party Trays is not a medical institute and therefore none of its staff is qualified to diagnose a health/medical or dietary food plan. We urge you to seek professional medical advice first and we will be happy to assist you.
  • Nut Allergy Disclaimer: Many of our food items do not have nuts as main ingredients, there may be traces of nuts and/or nut oil present even if the description and/or menu items does not specify nuts as an ingredient.
  • Silkelicious Party Trays sets forth a quality guaranteed standard of our services. Please contact us

317-489-1609 so we can fix any dissatisfying service received.

  • By using the Website you agree to the Terms of all services and sales provided by Silkelicious Party Trays, you accept and agree to be bound and abide by these Terms & Policies

Silkelicious Party Trays reserves the right to disclose your personal information for legal/collection purposes

 

Home Cooked Meals Delivered for Breakfast – Lunch –Dinner:

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